This website is operated by meKambio. Throughout the site, the terms “we”, “us” and “our” refer to meKambio. meKambio offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. Services of meKambio
You may be accessing and using the Website, Service and Software of meKambio as (i) a Professional, (ii) a Parent, (iii) an Expert, (iv) a Company or (v) a visitor simply using the functionality, including that of the News, and/or reviewing the content, that is publicly available on the Website. Throughout these Terms “you” or “your” may refer as applicable to the Professional, the Parent, each Expert and Company accessing or using any of our Services (each the "User").
Our platform allows professionals (“Professionals”) and their parents/legal representatives/legal guardians (“Parents”) and companies enrolled in meKambio (“Companies”) searching for experts (“Experts”), to connect for and deliver and pay for or receive payment for online and one-to-one appointments (“Sessions”) or group sessions (“Events”) . The “Services” include the Website and any meKambio related mobile device application (the “Software”), our chat rooms, other services and features available through the Software, and meKambio News and its applicable features, including articles writing and commenting (the “News”). meKambio does not provide Experting services, and meKambio does not match Experts with Professionals, Parents or Companies.
We also use third party payment services (Stripe) for making the payouts for Experts, and those payment services process such transactions, please check additional payment terms specified in the Refund and Payment Policy
meKambio strives to ensure clear understanding of financial relations between Professionals and Experts with respect to the Services we provide. In case you are not satisfied with the Services or any other reason applicable you may be eligible for a refund in accordance with the terms outlined in the Refund and Payment Policy
on the Website. To the fullest extent permitted by law, any refunds at any time are at our sole discretion only.
5. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
As part of the Services, we may attempt to verify Experts' ID (passport, driver’s license etc.) and claimed educational credentials (educational background documents, as diplomas, certificates etc.). The Expert might be asked to upload a copy of the Expert’s ID and educational document(s). As an Expert passes a verification a special Badge applies to the Expert’s profile and the uploaded copies of documents get deleted from our servers.
We do not control and are not responsible for any information provided by any Expert with the aim of such verification. Furthermore, we do not endorse or make any representations or warranties regarding the reliability of the verification or Experts themselves.
meKambio cannot confirm that each User is who they claim to be. You agree and understand that you assume all risks when using the Services, including without limitation any and all of the risks associated with any online or offline interactions with other Users.
While we use good faith efforts to confirm that each Expert on our Website is a legitimate Coach or Mentor, we are not able to provide any assurances regarding the trustworthiness of Experts and the information they provide via our Website. When interacting with other Users you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don’t know. Neither meKambio nor its affiliates or licensors is responsible for the conduct, whether online or offline, of any User of the Services. meKambio and its affiliates and licensors will not be liable for any claim, injury or damage arising in connection with your use of the Services.
meKambio may or may not utilize third party consumer reporting agencies that perform, among other things, criminal background checks, sex offender registry checks, motor vehicle records checks, credit checks, and identification verifications (“Consumer reports”). meKambio does not endorse or make any representations or warranties regarding the reliability of such consumer reports or the accuracy, timeliness or completeness of any information in the consumer reports. meKambio does not independently verify information in the consumer reports.
You hereby consent to meKambio collecting, using and disclosing the information in the consumer reports. You understand and agree that meKambio may, in its sole discretion, review and rely on the information in the consumer reports in deciding whether to suspend or terminate a User or to investigate a complaint about a User, but that meKambio shall not be responsible or liable in any way in the event that any information in the consumer reports about any person, including without limitation any User, is not accurate, timely or complete. Users who are the subject of consumer reports may contact the service provider to dispute the accuracy, timeliness or completeness of such information. meKambio reserves the right to suspend and/or terminate User based on information in the consumer reports or for any other reason in meKambio’s sole discretion.
In case you are a Professional, meKambio hereby grants to you, on the Terms set forth herein, a non- transferable, non-sublicensable, non-exclusive, limited right to access and use the Services and the Software solely for your non-commercial, personal use and subject to the policies and restrictions that we post on our Website from time to time.
In case you are an Expert, meKambio hereby grants to you, on the Terms set forth herein, a non- transferable, non-sublicensable, non-exclusive, limited right to access and use the Services and the Software solely for the delivery of your personal services to your clients (i.e. Professionals) and subject to the policies and restrictions that we post on our Website from time to time.
You agree not to view, copy, or procure content or information from the Website and Software by automated means (such as scripts, bots, spiders, crawlers, or scrapers), or to use other data mining technology or processes to frame, mask, extract data or other materials from the Website and Software (except as may be a result of standard search engine or Internet browser usage), unless formally authorized by meKambio under separate written agreement.
No materials from the Services may be copied, reproduced, modified, republished, downloaded, uploaded, posted, transmitted, or distributed in any form or by any means without meKambio’s prior written permission or as expressly provided in these Terms.
Where you purchase a subscription or a license to access the Services, you may not share that subscription or license with others.
meKambio may impose reasonable limits on your scope of access to the Services, including limits on time or number of information accessed or devices used to access such Services, to prevent unauthorized third party access to or use of the Services.
All rights not expressly granted herein are reserved.
Certain of our Services are reserved for registered users on our Website. To become a registered user you must register on our Website for login credentials to be provided or enabled by meKambio (“Login Credentials”) based on the type of access applicable to your use of the Website (whether Professional or Expert). You agree that you are responsible for protecting your Login Credentials from unauthorized use, and you are responsible for all activity that occurs under those Login Credentials. You agree to notify us immediately if you believe that any of your Login Credentials have been or may be used without your permission so that appropriate action can be taken.
You may access and use the News and its features without a registered user status. This shall not preclude the application of these Terms and other meKambio’s applicable documents to your use of News, in particular when you leave comment(s) on the News.
You may not (i) create more than two accounts (one as an Expert and one as a Professional) to access the Website, (ii) share your Login Credentials with any third party nor (iii) transfer your account to any third party. meKambio is not responsible for any loss or damage caused by, or expense incurred by you as a result of, your failure to safeguard your Login Credentials. You agree that you shall not rent, resell, or remarket the Website, or provide access to the Services to any third party. We are not responsible for losses or damage caused by your failure to safeguard your login and password. meKambio may terminate any Login Credentials in its sole discretion; You will not be entitled to create a new account to access the Website if your prior Login Credentials have been terminated by meKambio.
Upon creation of an Expert Session different information is requested from you. Please be advised that provision of your photo in the first image to upload in the Session is an obligatory term to use our Services.
Experts grant meKambio the rights to use Expert’s pictures and videos uploaded in their sessions, name and profile picture for marketing, advertising, or promotional purposes. meKambio may publish Experts’ videos and profile pictures to our official channels in third-party social media advertising system, video hosting and streaming services, such as YouTube, Vimeo, Instagram, Facebook or others, as to ensure accessibility and visibility to meKambio users regardless of location.
You may always request to remove any video published to our official channels in third-party social media, video hosting and streaming services by writing to email@example.com.
10. Direct Interactions
meKambio does not take part in direct interactions between Professionals and Experts except when we consider it advisable:
a. to ensure compliance with these Terms;
b. to improve our Services;
meKambio does not have control over transactions between Users except as stated in our Refund and Payment Policy. meKambio does not control Expert Packages provided by Experts, any reviews or ratings provided by Users, nor of the actions or omissions whatsoever of any User.
11. Specific Representations
If you utilize the Services as an Expert, (i) You represent and warrant that for each provided Expert Session or an Expert Package you have the right to provide services contained in such Expert Session or an Expert Package for the purposes of these Terms and that you are capable of fulfilling any offers contained in such Expert Session or an Expert Package; (ii) You warrant that you will keep all your Expert Packages up to date on the Website by notifying meKambio of any changes that would affect the accuracy of such Expert Packages; (iii) You hereby grant to meKambio and its Users, the right to view and distribute your Expert Packages without restriction and you acknowledge that your Expert Packages may be widely disseminated and viewed by large numbers of people; (iv) You acknowledge and agree that meKambio may display advertisements on the Services in connection with your Expert Packages without any payment obligation to you; (v) You agree to use good faith efforts to provide Professionals a professional-quality coaching and/or mentoring experience; (vi) you are legally eligible to provide coaching and/or mentoring in the jurisdiction where you provide coaching and/or mentoring; (vii) you have complied and will comply with all laws and regulations that are applicable to you; and (ix) you operate an independent enterprise with respect to which you have obtained all business licenses and permits necessary to legally provide coaching and/or mentoring services.
If you utilize the Website as a Professional or Parent, (i) You agree to honor the commitments you make to the Expert via the Website; (ii) You agree that you will not circumvent or manipulate our fee structure, the billing process, or fees owed to meKambio or the Expert; fail to deliver payment for items purchased by you from the Expert; and (iii) You agree to use good faith efforts to interact with Expert online for the Expert Sessions.
12. Relations between meKambio and Users
The Services are not an employment service and meKambio does not serve as an employer of any User unless separately subject to a signed, written employment contract signed by both the User and meKambio. Users may use meKambio Services only for the purpose of to provide coaching and/or mentoring to or receive coaching and/or mentoring from other Users using the Services and subject to these Terms.
As such, meKambio will not be liable for any tax or withholding, including but not limited to unemployment insurance, employer’s liability, workers’ compensation insurance, social security or payroll withholding tax in connection with your use of Services or Users’ services. You understand and agree that if meKambio is found to be liable for any tax or withholding tax in connection with your use of Users’ services, then you will immediately reimburse and pay to meKambio an equivalent amount, including any interest or penalties thereon.
In all cases of use of this Website, Users are acting as independent contractors and not as meKambio’s or any other party’s employee, agent, franchisee or servant. Accordingly, you will be solely responsible for all costs incurred by you or your organization. You shall not hold yourself out as having authority to make contracts or promises on behalf of meKambio. No User is entitled to participate in any meKambio vacation, group medical or life insurance, disability, profit sharing or retirement benefits, or any other fringe benefits or benefit plans offered by meKambio to its employees.
The Services provide connection to Experts who are willing to be engaged by Professionals and Parents or Companies as independent contractors. As independent contractors, each Expert decides when and how often the Expert will be available to provide coaching and/or mentoring to Professionals (except that inactivity for 180 consecutive days may result in deletion of a Experts’ account). Each Expert controls the methods, materials, content and all aspects of the Expert’s session. Any sample coaching and/or mentoring packages or any other materials that may be made available to Experts are for an Expert to review or not review and to use or not use in the Expert’s sole discretion. The Services allow Experts to create subject- specific coaching and/or mentoring packages for certain number of hours that may occur over a number of coaching and/or mentoring sessions (each session individually a “ Expert Session” collectively the “Expert Package”). Professionals are responsible for selecting the right Experts for their needs. Professionals should review and investigate each Expert's self-reported credentials, education, and experience, as well as reviews from other Parents and/or Professionals. All coaching and/or mentoring sessions should be supervised by a responsible adult. Each Expert has the sole discretion to accept or decline or continue or discontinue a coaching and/or mentoring relationship with any Professional.
Experts may and in fact are expected to perform services for others or do other types of work (either as an independent contractor or employee or other) while these Terms are in effect, including with meKambio’s competitors if desired, provided that such other activities do not require Experts to violate the Terms.
13. meKambio Corporate
Companies or organizations may be enrolled in meKambio Corporate, whose employees, customers or users will use meKambio Service with the aim to connect with Experts for online and one-to-one coaching or mentoring sessions on our online platform.
This aims at amplifying the impact of meKambio in the corporate environment, therefore maximizing the efforts to unlock people’s potential at scale thanks and through the cooperation with third companies.
meKambio Corporate aims at providing meKambio services to third companies or organizations through partnerships, collaborations, or commercial agreements. Third companies or organizations may be enrolled in meKambio through different specific programs and the services provided by meKambio could be used by their employees, customers or users depending on the nature of the agreement between meKambio and the third company.
Experts who sign up in meKambio have the right to decide whether they want to participate in meKambio Corporate or not. Those who decide to participate will have the possibility to offer their services to the companies or organizations meKambio has agreed with.
In those cases where meKambio and the third company agrees on specific fares that are different from the ones Experts have on the platform, the Experts will be asked whether they are willing to participate in the specific program with the company under the agreed conditions or not.
14. meKambio Pro Bono
Non-profit organizations may be enrolled in meKambio Pro Bono, whose affiliates, members, beneficiaries, or users will use meKambio Service with the aim to connect with Experts for online and one-to-one coaching or mentoring sessions on our online platform.
This aims at enabling the social responsibility meKambio and maximizing the efforts to unlock people’s potential at scale thanks and through the cooperation with third organizations to collaborate and offer social support in innovative and quality projects.
meKambio Pro Bono could be run through different specific solidarity actions and programs for a limited or continuous period of time. Each cooperation will be analyzed to tailor our possibilities to the needs of the final users/beneficiaries.
meKambio Pro Bono is a program on a volunteer basis. Experts who sign up in meKambio have the right to decide whether to volunteer in meKambio Pro-Bono or not. Experts who decide to volunteer in meKambio Pro-Bono will be asked in every program undertaken if they want to participate or not.
Based on the nature of this program, Experts who decide to participate in this program will no charge for their services neither to meKambio, nor to the third organizations involved.
15. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
16. Modifications to the Service and Prices
Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
17. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
18. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
19. Third-Party Links
Certain content, and services available via our Service may include services from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
20. User comments, Feedback and Other Submissions
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
21. Personal Information
22. Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
23. Prohibited Uses
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses
meKambio will communicate with you by email, regular mail or by posting communications on this Website unless you otherwise indicate in writing.
To keep you informed of the services you acquire from meKambio, you consent to receive communications from us electronically and you agree that these electronic communications satisfy any legal requirement that such communications be in writing.
You will be considered to have received a communication when we send it to the email address you have provided to meKambio on this Website or any through any other form, or when we post such communication on this Website.
You should keep your email address updated on this Website, and you should regularly check this Website for postings.
To stop receiving specific communications from meKambio, please, submit a notification to us by email at firstname.lastname@example.org. You can access to your profile and manage to change the types and frequency of such communications.
25. Disclaimer of Warranties, Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall meKambio, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Use of the Services is entirely at your own risk. meKambio disclaims all liability in connection with any interactions, correspondence, transactions, and other dealings that you have with any third parties, including without limitation Professionals, Parents or Experts found on or through the Website (including on or via linked websites or advertisements) are solely between you and the third party (including issues related to the content of third-party advertisements, payments, services, delivery of goods, warranties (including product warranties), privacy and data security, and the like. Under no circumstances will we be liable for any loss or damage caused by your reliance on information in any content on this Website. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through this Website.
You acknowledge that the Website and all Services, text, images, and other information on or accessible from this Website are provided "as is" and are based in part on listings provided by experts, which are not always verified by meKambio, and that any expert packages, listings or other content acquired through the use of the Website is at your sole risk and discretion. meKambio and its affiliates and licensors are not liable or responsible for any results generated through the use of the Website. We provide no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Specifically, but without limitation, meKambio does not warrant that: (i) the information available on this Website is free of errors; (ii) the functions or services (including but not limited to mechanisms for the downloading and uploading of content) provided by this Website will be uninterrupted, secure, or free of errors; (iii) defects will be corrected, or (iv) this Website or the server(s) that makes it available are free of viruses or other harmful components. Neither meKambio nor its affiliates or licensors is responsible for the conduct, whether online or offline, between users.
In addition, notwithstanding any feature a Professional or Parent may use to expedite Expert selection, each Professional or Parent is responsible for selecting their Expert and negotiating a contract and meKambio does not warrant any goods or services purchased by a Professional or Parent and does not recommend any particular Expert. meKambio does not provide any warranties or guarantees regarding any experts’ professional accreditation, registration, or license.
meKambio expressly disclaims any liability or claims that may arise between Users of its Services. You are solely responsible for your interactions with all other Users and any disputes that arise from those interactions with other Users. meKambio is not obliged but may attempt to assist in resolving disputes between Users.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
29. Entire Agreement
30. Governing Law
32. Contact Information